10 Steps to integrate CRM and Social Media
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April 2011 posts
04/18/2011
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Recent Posts
- My #SugarCon 2013 Presentation - SCRM and the global impact.
- Repost - Welcome to CRM Idol Season 3 #crmidol #crm #scrm
- 42+1 Live to Air Interview Series with Robert Lavigne and Jesus Hoyos (#Latam, #CRM, #SocialCRM)
- #CustomerService100 finalists announced!
- Cloud People: My interview with SAP about the cloud.
- The impact of social media in the call center #latam #scrm
- 2013 Predictions with SAP Game-Changers #SAPRadio
- Top CRM Blogs 2012
- Customer Loyalty at SAPPHIRE Madrid 2012
- CRM is Not Just in Your CRM Application, It’s Everywhere
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