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In this 10 minute video I had the opportunity to interview Juan Manuel De Carolis, Customer Service Regional Manager at Despegar.com. We discussed his experience selecting and using SugarCRM as part of the call center strategy.
Posted on 06/25/2013 at 12:15 AM in Argentina, Call Center, Colombia, Industry, Jesus Hoyos, Latin America, Processes, Social Media, SugarCRM | Permalink
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